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JelriSoFit Privacy Policy


Effective Date: August 6, 2024

At JelriSoFit, we are committed to protecting your privacy and ensuring the security of your personal data. This policy explains how we collect, use, and safeguard the information you provide when interacting with our website, purchasing products, or using our services.

Data Controller

JelriSoFit (hereinafter “we” or “the Site”)
Email: support@jelrisofit.com

Data We Collect

  • Personal Information: Name, shipping/billing address, email, phone number.

  • Transaction Data: Purchase history, payment methods (encrypted cards), amounts.

  • Technical Data: IP address, device type, browser, cookies (see Section 6).

  • Preferences: Selected sizes, product interests, newsletter subscriptions.

Purpose of Processing

We use your data to:

  • Manage orders, shipments, and warranties.

  • Send commercial communications (with your consent).

  • Improve user experience and personalize content.

  • Comply with legal obligations (billing, taxes).

Legal Basis

  • Contract performance: To process purchases and deliveries.

  • Explicit consent: For marketing or newsletters.

  • Legitimate interest: Web traffic analysis and fraud prevention.

Data Sharing

Your data may be shared with:

  • Logistics providers: For order delivery ( 99minutos, J&T).

  • Payment gateways: Mercado Pago, PayPal (encrypted data under their policies).

  • Legal authorities: When required by law.

Cookies and Similar Technologies

  • Technical cookies: Essential for site operation (e.g., shopping cart).

  • Analytical cookies: Google Analytics to measure traffic (can be disabled).

  • Marketing cookies: Personalize ads on social networks.

  • Cookie management: Configure preferences via cookie banner or browser settings.

ARCO Rights

You can exercise your rights to:

  • Access: Request data we hold about you.

  • Rectification: Correct inaccurate information.

  • Cancellation: Delete your data (except legal exceptions).

  • Opposition: Restrict data use for specific purposes.

  • Portability: Receive your data in digital format.
    To exercise these rights, send a request to support@jelrisofit.com with a copy of your ID.

Data Security

  • We use SSL protocols for secure transactions.

  • Data stored on servers encrypted with AES-256.

  • Regular cybersecurity audits.

Data Retention

  • Active customers: Until account deletion plus 5 years (tax obligations).

  • Newsletters: Until consent is revoked.

Minors

We do not collect data from children under 14 years old. If irregular registration is detected, the account will be deleted immediately.

Policy Updates

We will update this policy for legal or operational changes. Notifications will be sent by email or posted on the website.

For questions or to exercise your rights:
Email: support@jelrisofit.com

JelriSoFit: Where your well-being and privacy are our priority.