If you have any other questions or concerns, please do not hesitate to contact us.Please send your message only to: support@jelrisofit.com

FAQ

General

You can place your order directly through our website. Browse our products, select the items you want, and add them to your cart. When you are ready to check out, provide your shipping information and choose your preferred payment method.

United States: USD

We accept payments by credit card, Mercado Pago, and PayPal. During the checkout process, you will be able to select the option that is most convenient for you.

You receive FREE shipping throughout United States.

The estimated delivery time is 3 to 8 business days. Please note that this is an estimate and may vary due to external factors.

If you need to modify or cancel your order, please contact us as soon as possible at support@jelrisofit.com. We will do our best to accommodate your request before the order is processed.

We’re sorry, but that is not possible. We only sell sets in which the top and bottom are the same size.

Yes, of course. First, select the first product with your preferred size and color, and click “Add to Cart.” Then select the second product with its size and color, and click “Add to Cart” again. Repeat this process for all the items you want. Once everything is in your cart, click “Checkout.”

You will receive all your products in a single shipment!

You simply need to enter the discount code in the cart, above the subtotal, to apply it. If you have any questions, please contact our customer service at support@jelrisofit.com

We accept returns and exchanges within 30 days of purchase. Items must be unused, with the original tags, and accompanied by proof of purchase. To begin the process, go to “My Account” > “Order History” on our website.

In general, we recommend washing with cold water, avoiding the use of bleach, and air-drying to prolong the lifespan of the garments.

We have some promotions available. You can also subscribe to our email newsletter, as we run occasional campaigns, some of which include coupon codes.

We’re sorry, but we do not issue invoices.

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