Privacy Policy

JelriSoFit Privacy Policy

Effective Date: August 6, 2024

At JelriSoFit, we are committed to protecting your privacy and ensuring the security of your personal data. This policy explains how we collect, use, and safeguard the information you provide when interacting with our website, purchasing products, or using our services.

 

Data Controller
JelriSoFit (hereinafter "we" or "the Site")
Email: support@jelrisofit.com

 

  • Data We Collect

    • Personal Information: Name, shipping/billing address, email, phone.

    • Transaction Data: Purchase history, payment methods (encrypted cards), amounts.

    • Technical Data: IP address, device type, browser, cookies (see section 6).

    • Preferences: Selected sizes, product interests, newsletter subscriptions.

    Purpose of Data Processing
    We use your data to:

    • Manage orders, shipments, and warranties.

    • Send commercial communications (if consent is given).

    • Improve user experience and personalize content.

    • Comply with legal obligations (billing, taxes).

    Legal Basis

    • Contract execution: To process purchases and deliveries.

    • Explicit consent: For marketing or newsletters.

    • Legitimate interest: Web traffic analysis and fraud prevention.

    Data Sharing
    Your data may be shared with:

    • Logistics providers: For order delivery (e.g., 99minutos, J&T).

    • Payment gateways: Mercado Pago, PayPal (data encrypted under their policies).

    • Legal authorities: If required by law.

    Cookies and Similar Technologies

    • Technical cookies: Essential for site functionality (e.g., shopping cart).

    • Analytical cookies: Google Analytics to measure traffic (can be disabled).

    • Marketing cookies: Personalize social media ads.

    • Cookie management: Configure preferences in the cookie banner or via your browser.

    ARCO Rights
    You can exercise your rights to:

    • Access: Request what data we hold about you.

    • Rectification: Update incorrect information.

    • Cancellation: Delete your data (except when legally required).

    • Opposition: Limit the use of your data for specific purposes.

    • Portability: Receive your data in digital format.

    • How to exercise rights: Send a request to support@jelrisofit.com with a copy of your ID.

 

Data Security

  • SSL protocols for secure transactions.

  • Storage on servers with AES-256 encryption.

  • Regular cybersecurity audits.

Data Retention

  • Active customers: Until you request deletion + 5 years (tax obligations).

  • Newsletters: Until you revoke consent.

Minors
We do not collect data from children under 14 years old. If an irregular registration is detected, the account will be deleted immediately.

Policy Updates
We will update this policy in case of legal or operational changes and notify you via email or website announcements.

For questions or to exercise rights: support@jelrisofit.com

JelriSoFit – Your well-being and privacy are our priority.